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Freqently Asked Questions
Debit Card Related Queries
A Debit Card allows customers to access their bank account electronically for cash withdrawal, balance enquiry, POS purchases, and online transactions directly from their linked account.
PIN is a confidential 4-digit numeric code used to authenticate debit card transactions at ATMs, POS machines, and for other banking services.
You can obtain a Debit Card by submitting a request at your home branch along with a duly filled application form linked to your savings or current account.
PIN can be generated using the bank’s Green PIN facility through registered mobile number and OTP authentication or via supported mobile applications.
RuPay Debit Cards work across ATMs, POS terminals and online platforms within India, allowing secure transactions using PIN and OTP validation.
Yes, daily transaction limits are defined by the bank for ATM withdrawals, POS usage, and online transactions as per RBI guidelines.
Immediately inform your bank branch or customer care to block the card to prevent misuse. A replacement card can be requested thereafter.
Charges for issuance of RuPay Debit Card are as per the bank’s service charge policy and may vary by account type.
Cash withdrawals at home bank ATMs are usually free, while charges may apply after free limits at other bank ATMs.
Yes, a replacement debit card can be issued upon request. Applicable charges may be levied as per bank norms.
Once a card is permanently blocked, it cannot be reactivated. A new card must be issued.
Never share your PIN with anyone and avoid writing it down. Change it periodically to enhance security.
You can change your PIN as frequently as required using ATM or supported banking channels.
Multiple eligible accounts may be linked to a single debit card depending on bank policy.
CVV is a 3-digit security code printed on the back of the card used for online transactions.
Add-on cards allow the primary account holder to issue additional cards for family members.
Online usage may need activation. Please contact your branch or enable e-commerce transactions.
You may request your bank to disable POS or e-commerce services for enhanced security.
Keep your card safe, do not share details, and monitor transactions regularly.
Yes, BSCB debit cards can be used at other bank ATMs within India.
Charges apply after free transactions as per RBI regulations.
Generally, no service charge is levied for transactions at BSCB ATMs.
Daily cash withdrawal limits are predefined by the bank based on card type.
You can regenerate your PIN using Green PIN facility or by visiting your branch.
